CRM System & Omnichannel Communications

Assembled from production-grade LOS SOLUTIONS modules (`communication`, `identity`, `finance`, `workflow`). Full control over tickets, messages, permissions and customer finances — with no performance trade-off.

Core in 3D

The neural omnichannel router, rendered live

An interactive model of the message router: the central core ingests a business event, while four channel nodes pick up copy already formatted for their own transport.

communication :: omnichannel router WebGL / three.js

Click and drag to rotate the scene

WhatsApp Business APItemplates
Telegram Bot APImarkdown
Email / SMTPHTML
SMS GatewayGSM-7
Core CRM capabilities

One hub for customer communications and relationships

Unlike classic CRMs, our system formats and delivers dynamic event-driven messages across any channel the moment the event fires.

Omnichannel Messaging

Native integration with WhatsApp Business API, Telegram bots, Email, push notifications and SMS gateways.

Dynamic Template Rendering

Whenever a business event fires, the system injects the parameters and formats the copy for the target channel automatically.

Security & Credential Operations

Built-in tooling for password rotation, secure access-token issuance and encrypted secret storage.

Granular Access Control (RBAC Permissions)

Fully flexible bitmask permissions with near-zero memory overhead. Every employee sees only the data they own.

INTERACTIVE DEMOWhatsApp Business API

Event-driven message formatting

👋 Hi {client_name}! Your order #{order_id} has been handed to the courier. Track it live: https://los.so/track/{order_id}

Template rendered in < 1 ms by the `communication` module

LOS core modules this CRM is assembled from

module: communication
WhatsApp, Telegram, Email, Push, SMS & templating engine
module: identity
RBAC permissions, authentication, password vault
module: finance
Customer transaction ledger, invoices, LTV and payments
module: workflow
Automated state-transition scenarios across the customer lifecycle

Deploy a next-generation CRM

Talk to us about tailoring the CRM build to the way your company actually operates.